![]() Please indicate if the situation is an emergency and our team will escalate the request to be handled as quickly as possible. In case VPN credentials are compromised or you need to revoke access from a person who is no longer authorized, please contact our Tech Support department via email or our helpdesk. Once the request is received, it will be reviewed within 1 business day, and the credentials will be made available to you if approved. Please send the request via email or our helpdesk to the Tech Support department from a person on the authorized contact list for your account in our management portal. You must also provide either a user or device name to identify the credentials. To request access, your name must be listed as an authorized contact in our management portal, or the request for your access must come from someone in that list.Įach computer and person that will connect to the VPN should have its own set of credentials.Īccess requests should include the following information:Īn email address and client ID are required. Requesting AccessĪccess to the VPN is freely available to all customers with a service that is provides IPMI or Internal Network access. This document describes how to connect to the Steadfast Networks VPN server for accessing the Internal Network and IPMI remote server management. Posted by Ben Galliart, Last modified by Kevin Stange on 17 December 2018 10:38 AM
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